Refund policy

Orders are usually prepared and dispatched within 5 to 7 business days. Because many LhasaVibe pieces are ritual, symbolic, or handcrafted objects, we do not offer blanket change-of-mind returns. If an order arrives damaged, materially incorrect, or incomplete, contact us within 7 days of delivery with your order number and clear photos so we can review a practical solution. For help before ordering, contact foyue2025@gmail.com and we usually reply within 1 to 2 business days.